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Required Customer Service Executive - Mutual Fund, TATA Asset Management Limited, Mumbai

Customer Service Executive - Mutual Fund

Posted on: 11 Sep 2014 07:20 am

Backed by one of the most trusted and valued brands in India, Tata Mutual Fund has earned the trust of lakhs of investors with its consistent performa More

Job Description:

(Mutual Fund Industry Necessary)
1. Handling and resolving customer emails / letters
2. Timely escalation of issues
3. Follow-up with respective vendors, RTA departments, Banks for resolution of queries
4. Participating in UAT/ new developments in processes, if any
5. Ensuring completeness of the responses sent to the investors / anticipates the investor queries so that there are no repeat queries for the same issues.
6. Providing the proper MIS of the cases handled
7. Identification of process gaps
Salary:Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Farea: Financial Services, Banking, Investments, Insurance
Role Category:Retail/Personal Banking
Role:Customer Service Executive

Education: UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

We need customer service executive only from mutual fund Industry
Highly Customer Centric
Operational Knowledge of Mutual Fund
Must have basic computer skill
Very Good written and verbal Communication Skills.
Analytical Skills
Good Interpersonal skills


Contact Detail:

  • TATA Asset Management Limited, Mumbai, Maharashtra


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