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CBSE Guess > eBooks > Class XII > Business Studies by Dorothy Mathias

Chapter – 7 Directing - V. Imp. Chapter (2+3+3=8 marks)

IMPORTANCE OF SUPERVISION:

Explain any 4 points how supervision is an important element of directing – 6 marks

Or

Explain how supervision “facilitates control” “improves communication” and helps in optimum utilisation of resources” – sample papers – 3 marks (Important)

The following points highlight the importance of supervision as an element of directing:

Facilitates control:

Supervision/supervisor facilitates control by

• monitoring the work in progress against plan schedule,
• checking the methods being used
• evaluating actual performance at regular intervals; and
• taking action, if necessary

Optimum utilisation of resources:

If the work is supervised while the work is in progress –

• It leads to minimum wastage of time and resources.
• It ensures time and plan schedules are adhered to; and
• If there are any deviations, immediate remedial measures can be taken.

This results in efficient utilisation of resources.

Improves communication:

• Issuing orders and instructions leads to clear communication to subordinates regarding what is to be done.
• During monitoring, supervisors take feedback on progress of work and conditions in which work is being carried out. This improves communication and leads to better understanding of the needs, aspirations and problems of the individuals at different levels of the organisation.

A supervisor is not at all required in an organisation? Do you agree? Give reasons to support your answer (Answer – importance of supervisor)

Or

The post of supervisor should be abolished in the hierarchy of managers. React – 3 marks

(Hint: Give importance of supervision)

Or

Enumerate any 2-3 FUNCTIONS OF SUPERVISOR (3 points) PIG - V. Imp.

Plans the work:

The supervisor analyses the work of his department and then assign the work to different workers according to their abilities. He also makes arrangements of the tools, equipment, raw material to ensure there is a steady flow of work.

Issues orders & Controls Output

• The supervisor issues orders and instructions to the workers by telling them what and how to do the work.
• He controls their output and compares their performance with the prescribed standard

Grievance handling and liaison between management & workers:

The supervisor maintains a close contact with the workers and handles their grievances. He reports the worker’s problems to top management. He also explains the management policies and passes on management instructions to the workers.