SAP FICA is a sub-ledger accounting system, interfaces with Financial Accounting to properly record the transactions occurring at the customer level. SAP FICA is a cross application component, it’s an industry specific sub ledger accounting system used in various industry specific solutions like ISU, Telecom, Insurance. FICA supports the following financial processes for the utility. It is integrated with Billing and Invoicing module of ISU Security Deposit Management refers to the processes involved with collecting and tracking security deposits required from contract partners who are a poor credit risk. These processes allow the utility to collect security deposits from those customers who represent a risk to the utility, and refund the deposit when it is determined that it is no longer required.
Adantages:
High levels of automation that significantly reduce the effort required to complete routine tasks
Reduction in the average value of accounts receivable as a result of increased efficiency in receivables management
Improved customer service due to transparency and simple tracking of activities
High levels of customer satisfaction thanks to the option of responding to the individual customer requirements and representing these in the system
Reduced operating costs due to seamless integration with other my SAP.com solutions
Employees are who motivated by functions that are easy to use in a user-friendly system
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